How it works

1. 1

   A short form

   We ask about your university, the assessment that's affected, and how you're doing today.

2. 2

   A 20-minute intake

   A structured conversation about what's been going on, what's affecting your studies, and what kind of support is in place. The agent identifies as AI at the start of the session and stays in scope — it doesn't diagnose or give therapeutic advice.

3. 3

   A therapist reviews

   A registered therapist reads the summary and full transcript. They approve and draft the letter, or ask a follow-up question if they need more information.

4. 4

   Your letter

   PDF and Word, signed by the therapist with their registration body and number. Sent to you, and — if you've consented — directly to your university EC office.